Refund Policy - Returns:
To assure prompt, accurate credit to you on returned merchandise, we ask that you please follow these steps:
A Return Authorization Number must be obtained by contacting our Sales Department. This number will be valid for only two (2) weeks.
An Authorization Number is required for each shipment returned or it will be refused. Please write the Return Authorization Number on the outside of each package that is returned. Do not write on the original packaging. If the item or item packaging is not in resalable condition, the item will be returned to the sender.
Full credit is given on mistakes that are clearly our fault, provided returns are made within 30 days of invoice date.
On returns which have been ordered wrong, we must charge 10% restocking charge to cover handling. These returns must be made within 30 days of invoice date.
No returns are accepted freight collect or COD.
ABSOLUTELY NO RETURNS ARE ACCEPTED UNLESS THE GOODS ARE IN THE UNMARKED ORIGINAL CARTONS IN RESALABLE CONDITION.
Do not refuse a shipment without notifying Carolina Custom Firearms. A 20% restocking fee will be charged on the returned merchandise. Actual shipping costs will be charged also. Refused shipments could cause your account to be closed.
All shooting/archery returns should be shipped to: Carolina Custom Firearms, 64 Egret Run Ln, Pawleys Island, SC 29585